Senior Voice FAQ - Amazon Alexa Voice for
Senior Care, Assisted Living, and Senior Monitoring

Remote Device Wi-FI Setup

Before sending the Echo  to your loved one, you can save their Wi-Fi network to it to help with setup.

First, plug in the device to start setup:

  1. Tap the screen and select a language.
  2. Select your Wi-Fi network name from the list of available networks.
  3. Enter the Wi-Fi password, then tap done in the bottom right corner.
  4. Type in your loved one's Amazon account email and password and tap Sign in at the bottom.
  5. Confirm the time zone and tap Continue to complete setup.

After setup is complete, use the following steps to save your loved one's Wi-Fi network:

  1. Swipe down from the top of the Echo Show screen and select Settings.
  2. Select Network.
  3. Scroll down and select Add a Network under Preferences.
  4. Type in the name of your loved one's network.
  5. Use the drop-down arrow under Security and select WPA/WPA2 PSK.
  6. Type in the password (case sensitive) under Wi-Fi Password.
  7. Select Save.


You can now unplug Echo Show, re-package it and send it to your loved one. Echo Show will connect to your loved one's Wi-Fi network after they receive it and plug it in. They will need to enter their Amazon account password on the screen for security purposes.

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